How can we help you?

Do you have questions about your Doonails Club account or want to know how to redeem your Doonails points? Here you can find the answers to many frequently asked questions quickly and easily.

How can we help you?

Do you have questions about your Doonails Club account or want to know how to redeem your Doonails points? Here you can find the answers to many frequently asked questions quickly and easily.

Doonails Club

General

You can simply register on the website with your Doonails account and then automatically take part in the Doonails Club programme.

The Doonails Club is our loyalty programme. You can collect points for certain activities and redeem them for discounts.

Get 50 points just for signing up!

Doonails points can be redeemed for discounts:
• 100 points = $5 voucher
• 200 points = $10 voucher
• 400 points = $20 voucher
• 600 points = $30 voucher

First make sure that you are logged into your customer account.

Then open the Doonails Club menu.

Under Redeem rewards you will find what you will receive for your points. Your discount will be deducted automatically at checkout.

Your reward will be saved in your account until you have redeemed it.

No worries! Your discount will be saved. The next time you make a purchase while logged in, the discount will be applied.

Please make sure you are logged into your Doonails Club account.

Click “Subscribe / Follow” from your account (Rewards tab). This ensures we can track your activity and credit your points correctly.

If something still doesn’t work, please contact us.

Still have questions?

Didn’t find the answer you were looking for? Our Customer Happiness Team is happy to assist you personally with any questions!

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